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PRODUCT

Expert Point and Press Tool

$22.95

PRODUCT

StabilStick Cut Away 15in x 10 yds

$84.95

PRODUCT

Ultra Clean & Tear 1.7oz 10" x 10yd

$23.95

PRODUCT

StitcH20 /WashAway 8" X 10 Yds Topping 8" x 10 yards

$23.95

PRODUCT

PolyMesh (Project Roll)

$24.95

PRODUCT

Polymesh CutAway 15"x10yd Blck

$49.95

PRODUCT

Beginner Embroidery Stabilizer Bundle

$114.95

PRODUCT

Winter Visitors Tiling Scene USB

$89.95

PRODUCT

Thread Kit - Winter Visitors OESD Tiling Scene

$145.00

PRODUCT

Happy Snowman Tiling Scene

$70.95

PRODUCT

Isacord Real Thread Chart

$53.00

PRODUCT

Gifts of Gold Ornaments USB - 30 Designs

$69.95

PRODUCT

Expert Embroidery Tape

$8.95

PRODUCT

Ultra Clean & Tear PLUS 15" x 10 yards

$79.95

PRODUCT

Fuse & Fleece 20" x 5yd

$41.95

PRODUCT

Medium Weight Tear Away White 10" x 10 yd

$25.95

PRODUCT

Light Weight Tear-Away 1.5oz 10" x 10yd

$26.95

PRODUCT

Medium Weight Tear Away White 12" x 5 yd (Project Roll)

$15.95

PRODUCT

Ultra Clean & Tear PLUS 12" x 3 yds

$19.95

PRODUCT

Fusible Woven Cut Away Black 12"x 2 yds

$13.95

PRODUCT

Fuse & Seal 12" x 2 yds

$19.95

PRODUCT  SOLD OUT

Applique Fuse & Fix 8.5" x 11" (10sheets)

 

PRODUCT

Stablistick Template Sheets 8.5" x 11" (10 sheets) Projet Roll

$21.95

PRODUCT

4 inch Double Mini Curved Mach Embroidery Scissors

$26.95

PRODUCT

Alligator Clamps

$28.95

PRODUCT

AquaMesh 15in x 10 yds

$48.95

PRODUCT

AquaMesh Plus 10in x 5yds

$49.95

PRODUCT

BadgeMaster 12in x 8 yds

$49.95

PRODUCT

Blank Greeting Cards & Envelopes Size A6 10pk

$15.95

PRODUCT

Blank Greeting Cards & Envelopes Size A7 10pk

$15.95

 
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Shipping


How much does shipping cost?


All domestic orders receive free shipping with a minimum purchase of $250.00 before applicable taxes. (Except Canada West: minimum purchase of $300.00)

Region Rate
Canada West (British Columbia, Alberta, Saskatchewan, Manitoba) $27.99*
Canada Central (Ontario, Quebec, Newfoundland and Labrador) $22.99*
Canada East (New Brunswick, Prince Edward Island, Nova Scotia) $18.99*
Canada North (Yukon, Northwest Territories, Nunavut) $35.99*

*Applicable provincial  sales tax will be charged for the cost of shipping.

Do you ship to international locations?
Yes we do ship to the United States and the cost is $26.99 CDN.

We are happy to get a quote and arrange shipping to other countries. Please contact us directly to arrange this.

How are orders packaged for shipping?
We will package your order in the most suitable way to secure the best shipping price and expediency of delivery. This means that when you order a fabric bundle, it will not necessarily arrive looking as it did on the shop website. For example, a fat quarter bundle that is folded and tied with a ribbon, stacked as a bundle, might be dismantled to make your package flatter to in order to keep shipping costs down as the larger the width of the package, the higher the shipping cost.

What are my options for receiving my order?
  • Choose In-store pickup and visit the store Tuesday-Saturday between 9:30am and 4:30pm
  • Ship by Canada Post Expedited Tracking Service. Fees may apply. 
  • Email or phone us to request courier service for an additional fee.

Refund Policy


What is your refund/return policy for online orders?
The customer will be responsible for the cost of shipping any returned goods as well as the cost of shipping replacement orders. If orders are damaged through shipping, please photograph the items and send the photo and an explanation to our email address. We will file a claim with the shipper and send out a replacement order as soon as possible. Do not return the damaged good unless you are requested to do so.

Can I return fabric?
There are no refunds or exchanges of cut fabrics. There are no refunds or exchanges on custom kits. If you discover a damaged piece of fabric, please bring it back to the store for us to look at or send a close-up photograph to our email address.

Can I return notions, patterns or books?
Any notions in their original packing, unopened can be returned within 14 days of purchase with the original receipt and the credited amount will be issued to a gift certificate with no expiry date.

Defective products are exchange only and Kate's Open Quilt Studio. will determine if the product was defective at the time or sale.

Due to copyright issues, there will be no refund or exchange on patterns and books.


May I return an item purchases on sale?
All purchase of sale items are FINAL.

What if online inventory is inaccurate and you are unable to fulfill by order as intended?
We are human and computers are not, but errors happen there too! Sometimes, there could be an inaccuracy in our inventory levels and we might oversell an item. In that case, we will phone or email you to offer a substitution or the opportunity to wait until the item is restocked. 

If we are unable to fulfill the ordered item, a gift certificate will be issued to you for the cost of that product or the insufficient yardage. There are no expiry dates on gift certificates.

Cancellation of Classes/Retreat?
Classes and retreats will be cancelled if the minimum number of 4 required participants has not been reached two weeks prior to the class. In this this case, a refund will be issued to you within 14 days or you may apply the credit amount to a different class.

Should our local Covid Restrictions change and we are unable to run an in-person event, we will move to online classes and learning.

Should you decide to cancel your registration for an event, class or retreat, you will receive a full credit to a gift card as long as the cancellation is not made within 2 weeks prior to the class date. After that time, you will forfeit your full registration fee. 

If you are unable to attend, you do have the option of finding your own replacement participant but Kate's Open Quilt Studio will not assist with this or give any fee credit to the original participant. You would be required to email us the name and contact information of your replacement.

If Kate's Open Quilt Studiohas to cancel an event that you have paid for, you will receive a full refund.